1. Students who wish to appeal a grade (or other course related issue not discussed elsewhere in the faculty and student handbooks or course catalog) must first seek to resolve the issue with the course instructor directly, either verbally or in writing, within seven business days of the academic issue or receiving the grade or its posting to arrange a time to discuss the matter. Students should present their case, describing in detail why they believe the issue/grade is unfair. Grade miscalculations should be handled directly with the course instructor.
2. If the academic issue cannot be satisfactorily resolved at the instructor level (including a faculty member not responding to a student’s efforts to arrange a meeting), then the student should contact the course’s Department Chair in writing within seven additional business days, to lodge a formal appeal. If the instructor is also the Chair, then the appeal can be presented to the School Dean. The Chair’s response should be made in writing, also within seven days.
3. If the appeal remains unresolved, the student can bring the appeal to the respective School Dean, where a final ruling will be made. The student should submit the written appeal to the School Dean, again within seven business days from the ruling of the prior appeal. If the student’s complaint is against an instructor who is also the School Dean, the student can select one of the three other School Deans to serve as arbiter of the appeal.
4. Issues or complaints involving faculty members that relate to academic dishonesty, sexual harassment, or other forms of conduct, misconduct, discrimination or harassment are excluded from this policy and should be filed according to specific College policies and procedures.